Reservation information

Know what a confirmation should tell you.

This is an explanation of document fields, not a reservation, issued ticket or example of a completed customer order.

Information to verify

FieldWhat to check
Reservation providerWho created the booking and how to contact them.
Passenger and itineraryCorrect name, route, dates and flight details.
Booking referenceThe actual reference and a verification method supported by the provider.
Ticketing statusWhether a ticket has been issued and paid for; a reservation alone is not a ticket.
ExpiryThe provider's date, time and time zone for the hold or ticketing deadline.
Service feeWhat the reservation service charges, separate from the airfare.

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